Unlike unified messaging, Unified Communication is all about real time delivery. Unified Communication uses real-time communication services as well as non-real-time communication services to reach people, providing a consistent unified user interface and experience across multiple devices.
Unified Communication is becoming more and more popular amongst businesses as people realise the benefits it has and how it can make companies more efficient.
Features of Unified Communications
In the pursuit of unifying all communications, Unified Communications uses services and devices such as:
- Instant messenger
- Telephony
- Presence information
- Video conferencing
- Speech recognition
- VoIP
- Voicemail
- SMS
- Email
- Fax
For information on any of these services, contact Elite today on 0844 875 8880 - we offer secure, bespoke unified communications for all your business needs.
Benefits of Unified Communications
There are many benefits of Unified Communications, once you try it, you'll wonder how you ever managed to do business without it. Benefits include:
- DDI (Direct Dial Inwards) bypassing reception
- Brings the office features to a home terminal, great for home-workers
- Not tied to the office as you can receive communications on your mobile
- Can log and record calls
- Faster interaction and optimised working conditions
- Better work/life balance as you're not tied to the office
- Can reduce your carbon footprint
- Cheaper for your business
Elitetele.com can offer you a UC solution that is tailored to fit your company's needs – just call Elite today to talk to one of our experts.
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