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Unified Communications

Simply put, unified communications is the real-time rerouting of text, voice or email to any device that is closest to the recipient. Basically, UC makes business a whole lot easier and more efficient.

 

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  • What is Unified Communication?

    Unified communications is not a product that we sell, but more of a solution involving a user interface for integrating a business’s communications such as email, instant messaging, presence information, phone systems and any other type of communication your business may use.

    What is Unified Communication?
  • Unified Communication Solutions

    By using Elite Telecom’s Unified Communications solutions, you can transform your business for the better. We use our software to bring multiple communications together as one, for example: bringing together video, voice and messaging so that they can all be used at the same time and making communications within your business much simpler and easy to use.

    Unified Communication Solutions
  • Cisco Unified Communications

    The purpose of Cisco Unified Communications is to integrate the people and the communications within your business in an effective and comprehensive way, keeping all of your communications together in one place and therefore preventing any confusion and mistakes. Cisco is at the cutting edge of unified communications solutions and together with Elite, we can offer a bespoke unified communications solution to enhance your business.

    Cisco Unified Communications
  • Microsoft Unified Communications

    Microsoft unified communications is a way of combining all your communications to keep them in one place. This allows for a more organised communications system and keeping everything at hand. Unifying communications re-routes any communication data to a device closest by. Overall it makes communications a lot easy and more efficient.

    Microsoft Unified Communications
  • Avaya
  • O2
  • Orange
  • Panasonic
  • Siemens
  • Swyx
  • Toshiba
  • Vodafone

Unlike unified messaging, Unified Communication is all about real time delivery. Unified Communication uses real-time communication services as well as non-real-time communication services to reach people, providing a consistent unified user interface and experience across multiple devices.

Unified Communication is becoming more and more popular amongst businesses as people realise the benefits it has and how it can make companies more efficient.

 

Features of Unified Communications

In the pursuit of unifying all communications, Unified Communications uses services and devices such as:

  • Instant messenger
  • Telephony
  • Presence information
  • Video conferencing
  • Speech recognition
  • VoIP
  • Voicemail
  • SMS
  • Email
  • Fax

For information on any of these services, contact Elite today on 0844 875 8880 - we offer secure, bespoke unified communications for all your business needs.

Benefits of Unified Communications

There are many benefits of Unified Communications, once you try it, you'll wonder how you ever managed to do business without it. Benefits include:

  • DDI (Direct Dial Inwards) bypassing reception
  • Brings the office features to a home terminal, great for home-workers
  • Not tied to the office as you can receive communications on your mobile
  • Can log and record calls
  • Faster interaction and optimised working conditions
  • Better work/life balance as you're not tied to the office
  • Can reduce your carbon footprint
  • Cheaper for your business

Elitetele.com can offer you a UC solution that is tailored to fit your company's needs – just call Elite today to talk to one of our experts.

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